Account Management
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We strongly recommend leaving auto-renew in place for the domains you want to keep active so that you don’t accidentally shut off your website by forgetting to renew manually. But, if you’re done using a domain, you’ll want to disable auto renew. It’s easy; just follow theses steps:
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Here is a guide on where to find your invoices in your Valice account: In conclusion, to find your invoices in your Valice account, log in to your account, go to the “Billing” tab, and click on the “My Invoices” link. From there, you can view a list of all your invoices, download a PDF…
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The accuracy of your Domain Contact Information for each of your registered domains is very important. These contacts will receive information related to renewals, transfers and abuse issues. Domain Contacts
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Account Administrators can add, remove and edit other Contacts and Sub-Accounts on their account. Contact: A Contact is someone who can receive email notifications related to your account as defined by you when you create them. User: a User is a Contact who can also login to your account and perform various functions based on the…
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A support ticket enables you to request support or service from Valice. Please limit your ticket to one issue or request at a time. You can always open multiple tickets!
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Keeping a valid payment method (credit card) on your Account will ensure that renewal orders are processed before expiring and losing associated services. Important Notice: Failure to have a valid payment method on file means that order will need to be manually processed and could result in a loss or disruption of services. Modify your…
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If you have an active Valice account, you can log into your my.valice.com account by visiting https://my.valice.com and clicking the “Login” link, or by using the “Account Login” link displayed in the top navigation menu. If you do not remember your password, simply click “Forgot Password?” and a secure password reset link will be emailed…
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For Account security, Valice requires that all cancellations be initiated from your my.valice.com account. Warning: Once a service is cancelled, you will no longer have access to related files, data or services. If the DNS management for your domain name is tied to your cancelled service, your entries may be lost. Once your cancellation request…