Help keeping you connected

Need help with configuration assistance and device setup with your Valice or Microsoft 365 email? We’re here to help.

Decorative image of a woman checking her email

When you don’t have an in-house IT staff, managing your organization’s email accounts can be daunting. But as a business owner, email at your company’s domain establishes credibility and is an important component in business continuity and compliance. Email doesn’t have to be a hair-pulling part of your job as a business owner when you have a partner like Valice.

Need Email Support Now?

Use the links below to get support from Valice:

Membership Plans

Have a new user who needs help setting up their devices? We can help with that. Purchased a new computer or phone and not getting the setup assistance from that provider? Let’s get you back to work with a membership plan.

Email features of the membership plans are listed below but there is much more value to be had. Compare all plan features.

Basic Membership

$25 /month

Designed for small businesses with a few setup and service requests per year.

Features

  • Covers new user or device setup a few times per year.
    Quarterly/yearly requests
  • Add and remove email accounts to your plan as requested by an authorized administrator.
    Manage mailboxes
  • Assistance troubleshooting delivery issues, and mail client errors.
    Troubleshooting
  • Screen sharing support for client device setup and general troubleshooting
    Screen sharing sessions
  • Configure forwarding or setup email aliases as requested by an authorized administrator.
    Forwarding and alias configurations
  • Reset user passwords as requested by an authorized administrator.
    Password resets
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Enhanced Membership

$50 /month

Designed for small businesses with a few setup and service requests per month.

Features

  • Covers new user or device setups a few times per quarter.
    Monthly/quarterly requests
  • Add and remove email accounts to your plan as requested by an authorized administrator.
    Manage mailboxes
  • Assistance troubleshooting delivery issues, and mail client errors.
    Troubleshooting
  • Screen sharing support for client device setup and general troubleshooting.
    Screen sharing sessions
  • Configure forwarding or setup email aliases as requested by an authorized administrator.
    Forwarding and alias configurations
  • Reset user passwords as requested by an authorized administrator.
    Password resets
  • Coordinated mailbox deletions and additions.
    Scheduled changes
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Remote Hands Session

$25

Need to hop on a screenshare for one-time technical support assistance? Use the link below to schedule a session.

Features

  • Scheduled within 1 business day
  • We can assist with anything related to your services at Valice.
    One-on-one technical support
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Not sure which plan is right for you? Schedule a free consultation with a Valice Pro.