Professional support and assistance with your website, hosting and email

All Valice accounts have access to our documentation and ticketing system for hosting, website and email service support and tutorials. Our team specializes in working with non-technical customers who simply want their online operations running smoothly.

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Enhanced Support Services

Dedicated Editor

With unlimited WordPress website edits, this plan is designed for website owners who prefer a partnership with us for making ongoing edits and minor design enhancements changes.

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Developer Support

Partner with Valice for your ongoing development needs to keep enhancing your website functionality. This plan allows us to act as your dedicated developer with a discounted rate on development services, persistent development environment for testing and working on new functionality, and custom plugin functionality maintenance and updates.

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WordPress Training

If you’re hosting a WordPress website with Valice, you can take advantage of our personalized, one-on-one or group trainings with a WordPress expert. We’ll cover your individual questions, general WordPress tutorials and plugin tutorials for any plugin that we support.

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Email Support

As a business professional you rely on email for day-to-day communication and it needs to work flawlessly. Valice can provide more hands-on assistance with email setup, configuration and support issues to keep things running smoothly.

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How to Get Help

We recommend searching the documentation for the quickest resolution. If you are unable to find what you need, you can reach out to Valice through your account and initiate a ticket.

Valice is here to support you with all aspects of your email and website hosting services. You can find more information on the types of issues we support and situations where we’ll recommend getting support from your developer, designer or technical contact. View scope of support ยป