Enhanced Support Services
Managed WordPress Hosting plans include Essentials Webmaster Services with the option to upgrade. Plans are designed for website owners who prefer a partnership with us for making ongoing edits, design enhancements and functionality changes.Learn More
Host your website or applications with confidence knowing that you have a professional and responsive partner for your technical tasks and issues. We’re here to keep you online and operational.Learn More
As a business professional you rely on email for day-to-day communication and it needs to work flawlessly. Valice can provide more hands-on assistance with email setup, configuration and support issues to keep things running smoothly.Learn More
If you’re hosting a WordPress website with Valice, you can take advantage of our personalized, one-on-one or group trainings with a WordPress expert. We’ll cover your individual questions, general WordPress tutorials and plugin tutorials for any plugin that we support.Learn More
Valice technicians can assist you with more customized needs that go beyond basic technical support. We can assist with VPS server configurations, GIT integrations, Linux package installations, scripting and more.Request a Quote
Valice developers are available for both your code nightmares and dreams. Just reach out and we’re happy to provide development services or simply point you in the right direction.Reach Out
How to Get Help
We recommend searching the documentation for documentation related to your issue for the quickest resolution. If you are unable to find what you need, you can reach out to Valice through your my.valice.com account and initiate a ticket. View ticket departments »
New Account Orientation
We provide a free orientation to all new accounts to familiarize you with your account tools and how to receive service and support from Valice quickly and efficiently. Your orientation and training is personalized to the services that we are providing to you.
- my.valice.com dashboard overview
- Documentation tour
- Hosting subscription features Q&A
- Cover how to request regular or crticial support
- Plesk control panel training (if applicable)
- Domain management (if applicable)
- Email setup and configuration guides (if applicable)
Service & Support Departments
Assistance with sales, billing and general my.valice.com account management services. All Valice customers have access to this support department.
Technical documentation and, with Premium Hostmaster or Postmaster Services, remote hands assistance for technical hosting or email services.
Help with Managed WordPress configurations, settings, plugins and general troubleshooting. Editing and update services are also available.
Design & Development
Modifications or additions to your website design or functionality. All requests will be estimated and approved before engaging.