Importing Email Into Your Valice Email

Valice email supports importing emails from another provider/account as long as that account supports POP3 or IMAP connections.

Before you get started, make sure that your Valice Email Plan has enough storage to import the emails. Check how much storage the mailbox you are importing is consuming and then adjust your resources as needed to complete the import.

Login to your webmail at https://mail.e.valice.com/ and navigate to “More” > “Settings”

Next click on “Connectivity” from the left side menu

Toward the right of the page, click on the blue “Migrate” button

Select the type of account you are migrating from. If you don’t see the right platform listed, choose “Other” and enter the username and password information on the next screen.

Note: If you are importing from POP or IMAP you will need to know your old mail server address. This can be provided to you by your former provider or you can request assistance for us to help you find that.

If your Valice Email Plan doesn’t have enough storage to import the emails it may fail. Check how much storage the mailbox is consuming and then adjust your resources as needed to complete the import.

If you prefer remote hands from a friendly Valice support professional to assist you, we have membership plans for that. Or if you just want one-time help, click here to schedule a session.