Adding or Adjusting Resources

Each service plan in your my.valice.com account that has configurable options (disk space, additional mailboxes, bandwidth) can be adjusted as needed once the plan is active.

Upgrades

When you upgrade a service, the additional resources will be pro-rated based on your renewal cycle. Upon completion of your order, your resources will become available for use.

Downgrades

Downgrades will go into effect on your next service renewal at the new adjusted service price.

How to Upgrade or Downgrade Resources

Use the instructions below based on the type of service you wish to upgrade or downgrade:

Valice Email (Basic or Business)

In your my.valice.com top navigation menu, click on “Services” > “My Services” and click on the email subscription you wish to upgrade/downgrade.

Click “Upgrade/Downgrade Options” in the left column.

Enter new values for additional mailboxes and disk space.

Click “Continue” and proceed to checkout.

Shared or WP Hosting

In your my.valice.com top navigation menu, click on “Services” > “My Services” and click on the hosting subscription you wish to upgrade/downgrade.

Click “Upgrade/Downgrade Options” in the left column.

Note: Click “Upgrade/Downgrade” if you wish to change plans

Enter new values for disk space and bandwidth.

Click “Continue” and proceed to checkout.

If you prefer remote hands from a friendly Valice support professional to assist you, we have membership plans for that. Or if you just want one-time help, click here to schedule a session.