The default disk space limit for each user is 1024MB (1 GB). Users will receive notices as they approach this limit and if the limit is reached, mail is rejected. This value can be set to “0” to remove the limit altogether, or to any other value.
Please be aware that in the reporting section of the webmail interface, the Max Disk reported will be the total of each users’ disk space limits which may exceed what is actually allocated and available to the entire subscription.
For information on adding disk space to the entire subscription, click here.
Instructions for an Email Domain Administrator to adjust a User’s storage limits
Log into your webmail
- Click on “More” > “Domain Settings”
- This will bring up your list of accounts and you can see their current Disk Usage and limit
- To adjust a user’s limit, click on the user to edit their settings
- In the “Mailbox Size Limit” enter the desired value in MB (or 0 for unlimited)
- Click Save in the top bar