Each service plan in your my.valice.com account that has configurable options can be adjusted as needed once the plan is active.
Upgrades
When you upgrade a service, the additional resources will be pro-rated based on your renewal cycle. Upon completion of your order, your resources will become available for use.
Downgrades
Downgrades will go into effect on your next service renewal at the new adjusted service price.
How to Upgrade or Downgrade Resources
Use the instructions below based on the type of service you wish to upgrade or downgrade:
Valice Email (Basic or Business)
In your my.valice.com top navigation menu, click on “Services” > “My Services” and click on the email subscription you wish to upgrade/downgrade.
Click “Upgrade/Downgrade Options” in the left column.
Enter new values for additional mailboxes and disk space.
Click “Continue” and proceed to checkout.
Shared or WP Hosting
In your my.valice.com top navigation menu, click on “Services” > “My Services” and click on the hosting subscription you wish to upgrade/downgrade.
Click “Upgrade/Downgrade Options” in the left column.
Note: Click “Upgrade/Downgrade” if you wish to change plans
Enter new values for disk space and bandwidth.
Click “Continue” and proceed to checkout.