Email

Add Business Email Calendar to Calendar (Mac)

Open Calendar Click "File" > "Add Account" Choose "Other CalDAV Account… Choose "Manual" for Account Type Enter your email in "Username" Enter your email Password Server Address: https://mail.e.valice.com:443/WebDAV/cal/default/

Email Marketing Platforms

If you're looking to send mass emails for promotions or general updates, we recommend a few different providers depending on your audience and objectives. MailChimp MailChimp is a robust and reputable email marketing platform. What we love about MailChimp is...

iPhone IMAP Instructions

To setup your Valice Basic or Business Email on your iPhone, follow these instructions: Go to Settings > Mail, then tap Accounts. Tap Add Account, tap Other, then tap Add Mail Account. Enter your name, full email address, password (click here...

Import Contacts

If you have Business Email at Valice, you can import contacts through a CSV or VCF file. Importing Contacts Click on the Contacts icon. Click the Actions (...) button. From the drop down menu, select Import. The Import Contacts modal...

Emails Delayed when Checking with Gmail App

When checking your Valice email using IMAP or POP in Gmail as your mail client, users may run into delays receiving email due to Gmail's "Throttling." To manually force a refresh and check for new mail: Login to Gmail and...

Email Spoofing

Email spoofing is unfortunately a really common act of maliciousness that we see pretty frequently regardless of the authorized mail server. It's why SPF records and DKIM are becoming more popular. Those should be in place in your DNS entries...

Export and Import PST file in Outlook

Export to PST At the top of your Outlook ribbon, choose File. Choose Open & Export > Import/Export. Choose Export to a file. Click Outlook Data File (.pst)> Next. Select the name of the email account to export, as shown in...

Adjusting a User’s Storage Limits

The default disk space limit for each user is 1024MB (1 GB). Users will receive notices as they approach this limit and if the limit is reached, mail is rejected. This value can be set to "0" to remove the...